Services
Into-Plane Fuel and Services
At the “Eleftherios Venizelos” Athens International Airport
1. Normal Fuelling
2. Over-Wing Refueling
3. Other Services
Operations on customer aircraft Valves + Switches
De-fuelling
Aviation Fuels Certification Test
Development of Aviation Operations and Health, Safety and Environmental Manuals
Aviation Technical Consulting and Maintenance of Aviation Installations and Equipment
Rebates and Discounts
No special terms are granted based on volume, contractual period or number of flights.
Refueling Priority List
- Life critical flights (Emergencies / Ambulance service).
- Contracted Scheduled and Series Charter flights arriving on schedule.
- Pre-advised (24 hours) flights arriving on schedule.
- Contracted Scheduled and Series Charter flights arriving outside schedule
- Pre-advised (24 hours) flights arriving outside schedule.
- Business and General aviation flights.
- Light aircraft flights (Jet and Avgas Over Wing Refuelling).
Payment Terms
SAFCO is built with lean and efficient structure, and has by its nature no credit or international invoicing capabilities, focused mainly to offering Into-Plane services to Airlines. The practice applied for payment of these services is Cash on Delivery, unless a Qualified Fuel Supplier has an agreement with SAFCO, undertaking to pay for the services of SAFCO to the customer.SAFCO will honor any valid Credit Card of the following issuers:
- Sterling Card, Flight Card, ID Card of Air BP
- Shell Cards of SHELL Aviation
And should communicate to fuelling staff which one he will use prior to refueling.
Applicable Terms
- Prior to the delivery of fuel, SAFCO should be notified in writing by one of the Qualified Fuel Supplier at the Airport, that it can release fuel on credit to the aircraft of the Airline/Customer holds a valid card listed.
- Under the Basic Ground-handling Regulation (last issue) all term customers should sign a Service Agreement with Ground-handling Service providers at all Greek Airports. Single ad hoc flights of customers are exempted from this obligation. A standard contract can be forwarded on demand for signature to any term customer of SAFCO.
- No Fuel Attendance Fee will be charged on all scheduled or pre-advised flights that do not require fuel and will only be waived upon written instructions sent at least 24 hour before, that a flight or a series of flights will not require fuel.
- “Normal Fuelling Visit” and “Over Wing Refuelling” are considered to be “Normal Delivery Services” and are defined as follows:
- Positioning of fuelling equipment ready for fuelling.
- Bonding to aircraft.
- Connecting hose/hoses to aircraft.
- Delivery of Fuel as per Buyer’s written instructions (exclusive of operating tank valves or switches).
- Disconnecting hoses, de-bonding cable from aircraft.
- Operations on customer aircraft Valves + Switches will only involve the following operations:
- Opening of aircraft fuelling bay doors and/or filler caps.
- Operating of aircraft fuelling valves.
- The refuelling of aircraft shall not begin until after permitted by Buyer’s Representative.
- Monitoring aircraft wing panel fuel gauges.
- Closing of fuelling valves when desired quantity, according to written load instructions provided by Bayer, is reached.
- Closing fuelling bay doors and/or filler caps.
And will only be performed after the customer has provided appropriate annual training to SAFCO staff for each type of aircraft.
- Operations on customer aircraft Valves + Switches are only provided based on a written notice of the Qualified Fuel Supplier to SAFCO.
Pre-advises and Contact details
Pre-advices of flights should preferably be notified to the Qualified Fuel Suppliers, who will anyway have to release the fuel at the following Contact Points in Greece or their normal contact persons outside Greece:
- Air BP, BP Helliniki AE, Tel +00 357 22362308, Mob +00 357 99337013 Fax +30 210 6108005, Tel +30 210 6887971, Mob +306977999623
- EKO Aviation, EKO ABEE, Tel +30 210 7725389, Mob +30 6979 975898, Tel +30 210 7725110, Mob +306940434476, email EkoAviationSales@eko.helleniq.gr
- Shell & MOH A.E, Tel +30 210 6006382 Fax +30 210 6083820 Mob +306944 202487
